At LaLa Luxe Curls , we are dedicated to providing the highest quality products to our customers. Please review our refund policy carefully before making a purchase.

All Sales Are Final

Due to the nature of our products, all sales are final . We do not offer refunds or exchanges for any reason, including but not limited to:

• Dissatisfaction with the product
• Change of mind
• Incorrect product selection

Please ensure that you review your order details carefully before completing your purchase.

Exceptions

While all sales are final, we make exceptions in the rare case of receiving a damaged or defective product . If you believe your product is defective, please contact us within 3 days of receiving your order. To process your claim, you must provide:

1. A detailed description of the defect.
2. Photos of the product in its original packaging.
3. Your order number.

Once we have reviewed your claim, we will determine if a replacement or repair is appropriate. Products must be unused , in their original condition, and still have any tags or packaging intact.

Shipping Fees

Shipping costs are non-refundable . If you receive a replacement or repaired product, you will be responsible for the shipping costs associated with returning the defective item to us.

Contact Us

For any inquiries regarding our refund policy or to report a defect, please reach out to our customer service team:

• Phone : +1 (832) 503-9743
• Email : service@lalaluxecurls.com

Thank you for shopping with LaLa Luxe Curls . We appreciate your understanding and commitment to the quality of our products.

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